Service Level Agreement

Scope of Service
Cordoba Tourism is committed to providing comprehensive tourism services, including organizing domestic and international trips, flight and hotel bookings, and tour guide services.

Commitment to Service Quality
We strive to offer the best tourism experience to our clients by ensuring the delivery of high-quality, integrated services that guarantee complete customer satisfaction.

Customer Support
The company offers continuous customer support 24/7 during their journey, available via phone or email to resolve any inquiries or issues.

Response Time
The company is committed to responding to customer inquiries and resolving any issues within 24 hours.

Transparency and Communication
In the event of any delays or changes to the travel programs, the company will promptly inform customers and offer alternative options that suit their needs.

Evaluation and Improvement
Cordoba Tourism continually strives to improve its services based on customer feedback and reviews to ensure a better tourism experience every time.

Shopping Cart
Scroll to Top